How 5G technology can improve the productivity of SMEs in Ghana

In recent years, technological developments have had a huge impact on the way companies function. 5G technology is the next generation of mobile networks and offers faster internet speeds, lower latency and greater connectivity than 4G technology. With the deployment of 5G technology by the Ghanaian government in September 2024, small and medium enterprises (SMEs) can increase productivity and gain a competitive advantage in the market.

5G technology will bring faster internet speeds, improved communications, lower latency and better connectivity, all of which will greatly benefit Ghanaian SMEs. 5G technology can be a game changer, helping them increase productivity and gain a competitive advantage in the market.

In this article, I will explore how 5G technology can increase SME productivity in Ghana and provide six ways SMEs can use this technology to their advantage.

Faster internet speeds

One of the key benefits of 5G technology for Ghanaian SMEs is faster internet speeds. Small and medium-sized businesses (SMBs) can use 5G to download and upload data, access cloud-based services and stream movies at lightning speed, making them more productive and effective. Faster internet speeds also allow SMBs to communicate with team members in real time, eliminating delays and delays, resulting in higher productivity and faster decision-making processes.

Increased connectivity

5G technology offers improved connectivity compared to previous generations of mobile networks, allowing Ghanaian SMEs to connect more devices and access more data than ever before. With 5G technology, small and medium businesses can easily connect IoT devices, sensors and other smart devices to their network, allowing them to collect real-time data, monitor activities and make informed decisions. Greater connectivity can also boost communication between team members, suppliers and customers, resulting in greater productivity and creativity.

Enhanced mobile workforce

5G technology is helping Ghanaian SMEs build a more flexible and mobile workforce, allowing employees to work anywhere, anytime. With faster internet connections and lower latency, employees can use their mobile devices to access company information, communicate with colleagues and collaborate on projects, improving productivity and efficiency. Enhanced mobile workforce capabilities enable SMEs to attract top talent from across the country and around the world, resulting in a more diverse and inventive workforce.

Improved customer experience

With 5G technology, Ghanaian SMEs can improve customer experience by offering faster and more reliable services. With faster internet connections and lower latency, small and medium businesses can respond more quickly to customer queries, fulfill orders more efficiently, and deliver products and services on time. An improved customer experience can result in higher customer satisfaction, loyalty and repeat business, increasing SMB productivity and profitability.

Advanced technologies

5G technology offers Ghanaian SMEs new opportunities to use modern technologies such as artificial intelligence, virtual reality and augmented reality. With faster internet speeds, lower latency and improved connectivity, small and medium businesses can use these technologies to improve business operations, increase customer engagement and drive innovation. By using innovative 5G technology, small and medium-sized businesses can stay ahead of the market, attract new customers and increase productivity and profitability.

Supply chain optimization

5G technology has the potential to transform supply chain management for Ghanaian SMEs by enabling real-time tracking, monitoring and optimization of logistics processes. Companies can use 5G-enabled devices and sensors to track shipments, monitor inventory levels, and coordinate seamlessly with suppliers and distributors. This increased visibility and control over the supply chain can result in cost savings, faster delivery and increased customer satisfaction.


5G technology holds tremendous promise for increasing the productivity of Ghanaian SMEs. In the digital age, organizations can drive growth, innovation and competitiveness by embracing better connections, remote work capabilities, IoT integration, AI-powered solutions, AR/VR experiences and supply chain optimization.

As 5G networks develop across Ghana, small and medium-sized businesses must seize the opportunity to embrace this disruptive technology and open new avenues for success.

Dr. Andrews Ayiku | Teacher | SME Industry Coach |UPSA |