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Air Canada Vacations is improving self-service tools for travel advisors

To help agents save time, Air Canada Vacations has also enhanced its self-service tools for cruise bookings made online, GDS and its call center. These improvements include the ability to view and print bookings and e-documents, add payments, including future travel credits, for reservations with options or a final payment, seat selections and an Aeroplan number.

“These improvements underscore our continued commitment to innovation and responding to the needs of our valued travel partners,” said Nino Montagnese, Vice President, Air Canada Vacations. “Through the continued refinement of our self-service tools, Air Canada Vacations aims to improve the booking experience for both travel agents and customers, ensuring a seamless and stress-free travel planning process.”

The additional tools can be accessed through the Air Canada Vacations website and all third-party distribution channels, including Sirev, Galileo Vacations and Saber Vacations through TripBook. In addition, customers now have the ability to access their reservations directly online and change certain elements of their booking via the ‘Manage Your Booking’ page on aircanadavacations.com.

Travel advisors earn up to 20% commission on CareFlex and CareFree plans. Starting at $79 (Canada and US) and $99 (Mexico, Caribbean, Central and South America and Europe) per person, the CareFlex Travel Protection Plan allows travelers to transfer their package, change their departure or cancel with an in-house credit up to three days before departure. Starting at $79, the CareFree Travel Protection Plan includes free seat selection and a price drop guarantee.

For the full terms and conditions click here.