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5 things you need to know before you sign up

If you’re looking for a cheaper mobile plan, you might be wondering what PureTalk is. PureTalk offers plans starting at $20 per month, and unlimited data plans start at $55.

In this article, I’ll take a closer look at PureTalk to help you decide whether or not this affordable cell phone provider is right for you.

What you need to know before signing up for PureTalk

PureTalk is a mobile virtual network operator (MVNO) that offers affordable mobile phone plans on AT&T’s network. The online retailer has plans starting at $20 per month for a single line with 3GB of high-speed data.

All PureTalk plans include unlimited calling and texting. However, the amount of high-speed data you get per month depends on the plan you select. Once you reach your monthly high-speed data allotment (or 60 GB on the Unlimited plans), speeds will slow down until your plan renews.

I took a closer look at the details of PureTalk’s plans, coverage, phone offers, and more. I also compared the prepaid provider to other available phone plans and carriers so you can decide if you should make the switch.

Table of contents:

  1. Plans and prices
  2. Network coverage
  3. Activation process
  4. Phone selection
  5. Customer service

Below you’ll find more information about PureTalk, including what plans are available, how to sign up for service, and how it compares to other low-cost cell phone providers.

1. Subscriptions and prices

PureTalk offers seven different monthly subscriptions ranging from $20 for 3GB high-speed data to $65 for 60GB high-speed data and 30GB mobile hotspot.

Price High-speed data Mobile hotspot Advantages
$20 3GB 2GB No
$25 5GB 2GB No
$30 10GB 5GB $100 phone discount
$35 15GB 5GB $100 phone discount
$45 25GB 5GB Phone discount of $150
$55 60GB 20GB Phone discount of $200
$65 60GB 30GB Phone discount of $250

All PureTalk plans include unlimited calls, texts and free international talk and text to over 70 countries.

If you need more than one service line, you can get a multi-line discount on your total bill: 10% for two lines, 15% for three lines or 20% for four or more lines.

When it comes to download speeds, this is what PureTalk says you can expect:

“After you use up your plan’s high-speed data limit (or 60 GB on the unlimited data plans), your speed will be reduced to 256 kbps until your plan renews. You can normally expect download speeds of 4-35 Mbps.

As a prepaid provider, PureTalk does not require credit checks or contracts there are no activation fees or additional costs for these plans. However, you can expect taxes and legal fees to be added to your monthly payment, which vary by location.

You can view the full details of PureTalk’s mobile phone plans here.

In addition to mobile phone subscriptions, PureTalk also offers tablet plans (data only) for any compatible 5G device. These are the available monthly data-only plans:

  • $10 for 2GB
  • $20 for 5GB
  • $30 for 10 GB

In addition to a compatible device, your purchase also requires an existing PureTalk mobile line that is active or has been added to your online shopping cart.

You can view the full details of PureTalk’s data-only plans here.

2. Network coverage

PureTalk provides access to AT&T’s 5G and 4G/LTE networks. If AT&T offers good service in your area, you’ll likely have reliable access to services with PureTalk.

Below is the PureTalk coverage map:

To see if you have coverage with PureTalk, visit the company’s website and enter your zip code on the coverage map.

Since PureTalk runs on AT&T’s towers, you can also visit AT&T’s website and check out the parent company’s coverage in your region.

3. Activation process

PureTalk is an online-only mobile phone company. If you decide to make the switch to PureTalk, You must order a SIM card or eSIM online through the company’s website.

You can choose to carry your current mobile phone number or get a new number. You can also bring your own device to PureTalk or buy a new phone when you choose your plan. To save the most money, I recommend bring your own unlocked phone to PureTalk.

You can check if your device is eligible online. Visit the PureTalk website and click “check your phone” to get started.

Once you’ve checked that your phone is compatible, you can choose one of the PureTalk plans and click ‘add to cart’. You can then choose whether you want to buy a new phone or bring your own phone. A physical SIM card costs $3, and an eSIM is free.

After you have chosen a phone, SIM card or eSIM, you will end up in your shopping cart. Over there, you can click “add more lines to save” if you want to add additional rules to your plan.

Here you can also enter a promotional code if you have a referral from a friend. Finally, enter your zip code to view estimated taxes and fees. For my region it added $3.52.

Once you click “proceed to checkout” you can view your subscription information, enter your billing and payment information, and choose your shipping option. Shipping starts at $3.99.

When you are ready to activate your service, Visit the PureTalk website and click ‘Activate’.

From there you can choose to activate with a physical SIM card or an eSIM. You will be asked to enter your SIM card number or your phone’s IMEI, along with your email address and zip code to activate your device.

If you bring your own phone number to PureTalk, be sure to follow this Clark’s #1 tip for a seamless transition!

4. Phone selection

Most people switching to PureTalk will want to keep their own phone for the most savings. You just need to make sure your phone is unlocked and compatible with PureTalk before you get started. You can check your phone’s compatibility online.

If you do want to purchase a new phone through PureTalk, you will find a small selection of devices to choose from.

At the time of writing, PureTalk offered 24 different phones, including flip phones and smartphones. The cheapest phone I saw was $109 for a Shock FLIP Classic (currently available for $50 with a qualifying plan). The most expensive phone available was the Samsung S24 Ultra 5G at $1,299.99 (currently available for $1,049.99 with a qualifying plan).

Six of the most affordable phones were available for $50 (or $1.67 per month) with a qualifying plan. All other phones were eligible for up to $250 off, depending on your plan.

You can view the complete telephone range online. For more options, check out our top picks for the best places to buy an unlocked phone.

Whether you choose to bring your own phone or buy a new one, you’ll need a PureTalk SIM card or eSIM. Know that a SIM card costs $3, but an eSIM is free.

In addition to cell phones, PureTalk also sells iPads (starting at $436) and Apple Watches (starting at $299).

5. Customer service

You can reach a PureTalk customer service representative by phone or email via an online contact form.

To speak with a customer representative by phone, call PureTalk at (877) 820-7873. You can also fill out this contact form to contact a customer support representative via email.

Customer service representatives are available at PureTalk Monday through Friday from 8:00 AM to 10:00 PM ET and on weekends from 10:00 AM to 7:00 PM.

Final thoughts

If you are looking for a more affordable alternative to your current cell phone service, PureTalk is an MVNO worth considering. Plans start at $20 per month for unlimited talk, text, 3GB high-speed data, and 2GB mobile hotspot.

For comparison, Here are a few other MVNOs that also run on AT&T’s network along with their most affordable plans:

  • H2O Wireless (Review) offers the same plan as PureTalk with 3GB high-speed data and 2GB mobile hotspot for $20. However, you can save $2 per month with autopay. Unlimited plans start at $45.
  • Consumer mobile (Review) also offers a $20 plan, but it only includes 1GB of data. Unlimited plans start at $50.
  • Cricket Wireless (Review) offers a $15 plan with 1GB of data or $30 for 5GB. Unlimited plans start at $55.

Compared to other AT&T MVNOs, PureTalk offers competitive pricing with a decent amount of high-speed data on both the most affordable plans and the unlimited plans. Compared to AT&T’s single-line pricing of $65.99-$85.99 for an unlimited plan, PureTalk offers excellent pricing.

If you’re still looking for the best fit, you can Check out our top picks for the best cell phone plans and deals available now. Regardless of which service provider you decide to switch to, be sure to read our guide on switching phone carriers to walk you through the process step by step.

Are you thinking about switching to PureTalk? Let us know in our Clark.com community or View the latest conversations about mobile phones here.